Last Updated: May 2017
The Information We Collect
In the course of operating Mothership, we may collect (and/or receive) the following types of information. You authorize us to collect and/or receive such information.
1. Personal Information
When you sign up to become a Merchant, you will be required to provide us with personal information about yourself, such as your name, company name, e-mail address, location, and phone number. If you contact us, you will need to provide your name and e-mail address. Merchants may also provide identifiable information in the course of using Mothership. All information we collect and/or receive under this section is collectively called “Personal Information.” We do not collect any personal information from Merchants unless they provide such information voluntarily.
2. Transaction Information.
When Merchants wish to enter into a Transaction, they must provide certain information about the Transactions they are seeking to execute, for example, product specifications and customer information such as name, email, and shipping address. Such information is collectively called the “Transaction Information.” If you are a Retailer, you acknowledge and agree that (i) your Transaction Information is shared with applicable Suppliers so that they can process and ship your order and (ii) you have the right and authority to provide Transaction Information relating to your end customers. Although we contractually obligate Suppliers to use your Transaction Information solely for the purposes of processing and shipping your order, we cannot control, and we are not responsible for, any Supplier’s use or misuse of your Transaction Information.
3. Other Information.
In addition to the information noted above, we may collect additional information (collectively, the “Other Information”). Such Other Information may include:
a. From You. Additional information about yourself that you voluntarily provide to us, such as job title, company size and annual revenue, product and service preferences, and other information that does not identify you personally.
b. From Your Activity. Information that we automatically collect when you use Mothership, including, without limitation:
c. From Cookies. Information that we collect using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using Mothership. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, Mothership may not function properly.
d. Third-Party Analytics
For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt out of any service, you may not be able to use the full functionality of Mothership.
4. Billing Information.
Information Collected by or Through Third-Party Advertising Companies
Accessing and Modifying Personal Information and Communication Preferences
You may access, review, and make changes to your Personal Information, certain Other Information, and, if applicable, Billing Information by following the instructions found on Mothership. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Valence Labs marketing email. You cannot, however, opt out of receiving transactional e-mails related to your account. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
How We Use and Share the Information
We use the Personal Information, the Transaction Information, and the Other Information (collectively, the “Information”) to administer and support Mothership; to process orders for Products; to maintain and improve Mothership; and to solicit your feedback.
We may also use and/or share Information as described below.
How to Opt Out of Third-Party Interest-Based Advertising
Additionally, users of mobile devices can follow the below instructions:
For Android devices with OS 2.2 and up and Google Play Services version 4.0 and up:
Open your Google Settings app > Ads > Enable “Opt out of interest-based advertising.”
iOS 7 or Higher
Go to your Settings > Select Privacy > Select Advertising > Enable the “Limit Ad Tracking” setting.
Go to your Settings >Select General > Select About > Select Advertising > Enable the “Limit Ads Tracking” setting.
Information You Share
How We Protect the Information
We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent by or to you may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Important Notice to Non-U.S. Residents
Valence Labs, Inc.
5101 39th Ave., Apt. A24
Sunnyside, NY 11104
Valence Labs does not monitor, recognize, or honor any behavioral advertising opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals. For instructions on how to opt out of third-party interest-based advertising, please see “How to Opt Out of Third-Party Interest-Based Advertising” above.
How to Contact Us